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A sample of our reference clients

and related projects:

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A Finnish company developing a mobility-as-a-service application (Whim) which joins public and private transportation providers into a single mobile service.

* Segmentation and Targeting

* Segment Based Value Propositions

* Packaging & Pricing

* Cost Analytics & Profitability Analysis

* Acquisition & Revenue & Retention Management

* Personalization & Recommendation

* Product and Expansion Roadmap 

* Business Plan & KPI Analytics 

MAASGLOBAL

OSN is a major Pay TV / OTT subscription and content provider, headquarters based in Dubai UAE, operating in Middle East and North Africa.

* Strategy for Restructuring Linear Business

* Product Offering

* Packaging & Pricing

* Go To Market Models (DTC, B2B, B2B2C,..)

* Competitive Positioning

* Content Strategy

* Value Proposition & Positioning 

* Distribution Channel Design 

OSN
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Koton is the leading fashion retailer in Turkey with over 10,750 employees, over 300 stores

* Growth Efficiency

* Digital Customer Journey Design

* Omnichannel Sales and Marketing Roadmap

* E-commerce Conversion Optimization

* Loyalty Program Design & Launch

* Customer Analytics

* Personalization and Recommendation

* RFM Segmentation and CLTV maximization

KOTON
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Penti is the market leader in women lingerie and loungewear retail in Turkey.

* Customer Centric Transformation

* Customer 360 and CRM Roadmap

* Customer Centric Organizational Transformation

* RFM Segmentation and Customer Analytics

* Loyalty Program Design & Launch

* Personalization & Recommendation

* Omnichannel Sales and Marketing Roadmap

* CLTV maximization 

PENTI
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American Hospitals are one of the most prestigious hospital networks in turkey, as part of Koç Health Group.

* Telemedicine (Remote Health Service) Strategy

* Positioning, Branding and Value Proposition

* Subscription Management Design

* Packaging & Pricing

* Cost Analytics & Profitability Analysis

* Go-To-Market Strategy and Launch

* Distribution Channel Design

AH
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Fibabanka is a Turkish Bank specialized in Corporate, Commercial, SME and, Retail Banking.

* Campaign Management Journey Design

* Customer Journey Assessment & Gap Analysis

* Ideal Customer Journey Mapping & Design

* Design of customer interaction schemes and marketing campaigns for each customer group

* Next Best Offer / Action Decisioning Structures 

FIBA
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Sompo Sigorta is a Japan based global major insurance company providing full portfolio of insurance products and services

* Customer 360 

* Value Based Segmentation 

* CLTV calculation and maximization

* Loyalty program and digital wallet design​

* NPS and Voice of Customer Programs

* Segment Based Campaign Management

* Customer Journey Design and Improvement 

* Service Efficiency  

* Digital Journey Relaunch 

SOMPO
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Rixos Hotels is a fast growing company with a strong presence in Turkey, UAE, Egypt, Russia and Europe.

* Digital Transformation Roadmap and Execution

* Data Integration, Data Quality & BI

* Profiling & Segment-Based Management

* Enhanced Guest Experience and Personalization

* Customer Centric Organizational Transformation

* Online KPI Dashboards and Reporting

* Theme Park Automation

* Guest Experience Measurement and Improvement

RIXOS
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Aeroflot is the biggest airline of the Russian Federation based in Moscow operating globally.

* CX Management and Marketing Excellency

* Campaign Management

* Customer Analytics

* Segment Based Management

* CLTV and Journey Analytics

* Loyalty Program

* Contact Strategy 

AEROFLOT
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Corendon Airlines is a major European airline company operating flights in more than 40 countries

* B2C Digital Transformation and CX Management

* Customer 360 and Data Analytics

* Customer Datamart and Business Intelligence

* CRM & Marketing Automation 

* Customer Journey Optimization

* E-commerce Sales and Conversion Optimization

* Customer Experience Transformation

COREN
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MNG Kargo, is one of the biggest parcel delivery companies in Turkey with nation-wide and global services.

* Customer Centricity Assessment & Gap Analysis

* NPS Key Driver Analysis & Improvement Roadmap

* Customer Service & Operational Efficiency

* Value Based Segmentation

* Distribution Channel Customer Centric Alignment

* Digital Channel (Web & Mobile) Redesign

* Key Account Management Structure

MNG
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D-Smart is a Turkish Satellite/OTT Pay TV and Fixed Broadband service provider.

* EBITDA Improvement & Growth Roadmap

* Content Strategy and Efficiency

* Product Offering & Value Proposition

* Single and Bundle Packaging & Pricing

* Distribution Channel Efficiency Improvement

* Revenue & ARPU Maximization

* Churn Management

* Customer Experience Improvement, NPS and VOC

DSMART
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Estetik International is one of the fastest growing clinics chain in Turkey.

* Strategy & Positioning

* Organization Design, KPIs & Renumeration

* Sales Channel Development & Efficiency

* Digital Sales and Service Design

* Campaign Management & Offer Design

* NPS Based Customer Experience Improvement 

ESTINT
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Hürriyet is the biggest newspaper and digital content publishing firm in Turkey.

* Data-Driven Sales & Process Optimization

* Digital Sales & Marketing Analytics

* Processes Optimization

* KPI & Resource Planning

HURRIYET
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Tezmaksan is the leading brand of Turkish machinery manufacturing market.

* Analytical Marketing Roadmap

Business Intelligence Infrastructure

* Data Driven Management

* Analytical Marketing and CDP Roadmap

* KPI Reporting & Executive Dashboards

TEZM
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YaySat is the biggest distribution and sales network of publications in Turkey.

* Sales Strategy & Distribution Restructuring

* Cost Efficiency Optimization

* Organizational Restructuring

* Process Optimization

* Demand Prediction & Forecasting

YAYSAT
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Ozerden is a major supplier of insulation and packaging solutions in Turkey.

* Digital Presence & Sales Strategy 

* Customer 360 and CRM System

* Sales Force Automation and Sales Efficiency

* Pricing Optimization

* Customer Experience Management

OZRD
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A retail professional cosmetics and health products brand distributed multinationally.

* Branding & Positioning

* Value Proposition Design

* Go-To-Market Strategy

* Distribution Channel Development

* Campaign & Offer Design

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DRB
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